Accident In A Care Home
When we eventually make the difficult choice of helping one or both of our parents into a care home or old people’s home we have every right to expect that they will be cared for and looked after to the very highest level of quality. Fortunately in the vast majority of cases this is exactly what happens, but sadly there are also many cases each year where things go wrong, and it becomes necessary to consider making an accident claim for compensation.
Many people tend to think that making a care home accident claim is difficult because whilst they are providing a health care service they are usually not affiliated to the NHS or recognised health authority. However, every care home and old people’s home in the UK must by law adhere to the exact same health and safety regulations as any hospital or surgery, yet this fact can often be overlooked even by those running the care home themselves. This is most commonly the cause of accidents in care homes, where faulty equipment was not adequately checked, routines or policies not independently reviewed and professional practices not carried out in line with legal requirements.
If a loved one has suffered an accident or injury whilst in a care home or old people’s home within the Manchester region then we can help you to claim the compensation deserved. We are friendly, approachable Manchester based specialists who have many years’ experience helping people through the difficult times experienced following the injury or death of a loved one in a care home, and we know how to help you through the process as easily as possible. With virtually no paperwork involved, almost certainly no need for a court appearance and with no call centres for you to have to find your way through, we’ll help you with your care home accident claim every step of the way.
Should I Make An Accident Compensation Claim Against A Care Home?
Understandably many people considering claiming compensation for an accident or injury sustained in an old people’s home feel anxious about doing so. In some cases this is because the care home is run by a charity and it may seem unfair to claim compensation from a charity. In other cases the injured party and their family have a good relationship with the care home and are keen for their family member to remain at the care home in future. We completely understand both of these issues.
However, it is always the case that whether a care home is run by a charity, a business or a private organisation they will always have public liability insurance by law. Your compensation is paid for by their insurers, not by the charity or old people’s home itself.
As far as damaging any existing good relationships is concerned, it should be borne in mind that in many instances it is the care home compensation claim which results in a change of policy or procedure, and which will inevitably prevent further injuries or worse. By making an accident claim the care home is no worse off, but its residents may be considerably better off in the future.
Call us today on the FREEPHONE number above for friendly help and advice on making a claim for compensation for an accident in a care home or old people’s home near Manchester.